We will refund you if the item is not as described or is damaged. You must return the item to our warehouse at your own expense and the item must be unused.
For refunds or returns, please contact us at info@kensdogdeals.com with photo evidence within 14 days of the purchaser receiving the item.
For refunds or returns, you will have to send the item back to us, but the shipping costs will be borne by you. Refunds will be made after we receive the item or confirm the tracking number.
